Privacy Policy
Bunnahabhain Privacy Policy
PRIVACY POLICY
INTRODUCTION
All references to “our”, “us”, “we” or “company” within this policy and within the opt-in notice are deemed to refer to CVH Spirits Ltd, its subsidiaries, affiliates and associates.
We endeavour to protect your personal privacy. We provide this Privacy Policy to help you to understand what we may do with any personal information that we obtain from you. By providing your personal information to us, you signify your acceptance of our policy and agree that we may collect, use and disclose your personal information as described in this policy. If you do not agree to this policy, please do not provide your personal details to us. This policy is incorporated into, and part of, the Terms & Conditions, which govern your use of the site in general. We will use your information only for the purposes set out below.
We may need to update this policy from time to time and recommend that you regularly check this page to ensure that you have read the most recent version.
LEGAL PURCHASE AGE
You must not provide us with your personal information if you are not of legal age to purchase alcohol in the jurisdiction in which you reside and (if different) in the jurisdiction in which you are accessing the site. We do not intend to collect personal information from any individuals under the legal purchase age or market alcoholic beverages to anyone under the legal purchase age. If we receive notice or believe that someone under the legal purchase age has provided us with personal information we will make every reasonable effort to remove such personal information from our files or flag such personal information and retain it for the sole purpose of ensuring that it is not used any further.
WHAT IS PERSONAL INFORMATION?
Personal information is information about an identifiable individual, as defined by applicable law. It does not include aggregated information that does not allow you to be identified, nor does it include business contact information such as your name, title, business address and business phone number.
COLLECTION AND USE OF YOUR PERSONAL DATA
When you use this website, you may provide us with personal data, for example by completing online forms, online applications, or online order forms. We will only use your personal data for the purposes of dealing with your enquiry, the administration of any orders, the provision of any goods or services we offer, the administration of any account or membership held by you, answering questions or complaints you may have in relation to our goods or services, for internal marketing analysis, or (if you agree) to provide you with details of any new or improved products or services we may be offering from time to time (and you will be entitled to opt-out of any such communications at any time). We may also contact you at a later date to seek your consent to use of your personal data for different purposes. We will only use your personal data for the purpose of which you provided it, or for any other purpose that you expressly consent to. We may also collect personal data by using “cookies”. For more information about cookies visit our cookies page or www.allaboutcookies.org for assistance with adjusting your browser settings. We do not use any other web tracking software, web bugs or similar.
SHARING YOUR PERSONAL DATA
We will not disclose any personal data which is provided by you through our website to any third party without your permission, other than (i) to any sub-contractors or agents engaged by us to provide any support or administration, facilities management or similar services (subject to such sub-contractors and/or agents undertaking to keep such personal data confidential); (ii) to any company or organisation to which we transfer our responsibilities to provide the goods or services to you; or (iii) where required by law or made in connection with legal or regulatory proceedings. We will not transfer your personal data outwith the European Economic Area (“EEA”) without your prior consent. If we do transfer your personal data outwith the EEA, we will use reasonable endeavours to assess the adequacy or the protections afforded in respect of personal data under the laws of the particular country concerned.
SECURITY
We will not hold your personal data for any longer than is reasonable for the above purposes. We have taken reasonable precautions to keep your personal information secure. However you should be aware that any personal data submitted by you via the internet is at your own risk.
UNSUBSCRIBE, ACCESS, QUESTIONS AND FURTHER INFORMATION
At your request, where the law requires us to do so, we will confirm what personal information we hold about you, update your information, remove your information and/or correct any inaccuracies in such personal information if you contact us using the unsubscribe details provided below.
If you would like to unsubscribe from communications about CVH Spirits Ltd, or if you have any privacy-related questions, concerns or complaints, please get in touch via our contact form.
LINKS
This site may contain links or references to other websites outside of our control. Please be aware that we have no control over these sites and our privacy statement does not apply to these sites. We encourage you to read the privacy statements and terms and conditions of linked or referenced sites you enter.
As required, this policy will be supplemented by additional legal requirements in jurisdictions where we conduct business. Nothing in this policy or otherwise will create, or add to, any right or claim (whether legal, equitable or otherwise) that any individual or person may have at law or otherwise against the company or any third party or any of their respective directors, officers, employees, agents or representatives, nor will the existence of this policy or its application impose or add to any obligations or liability upon the company that the company does not already otherwise have under law.
CVH Spiritsp Ltd is the owner of the Bunnahabhain brand and is therefore the data controller for this website. CVH owns several well-known brands in the alcoholic drinks sector and distributes all over the world.
The company is registered in Scotland with headquarters at:
8 Milton Road
College Milton North
East Kilbride
G74 5BU
Scotland
Registered No: SC109881
If you have any questions regarding this privacy policy, please contact data.privacy@cvhspirits.com
To contact us please use the phone numbers below:
Tel: +44(0)1355 260999
Fax: +44(0)1355 264355
DigiTickets Privacy Policy
Who we are
In this privacy policy references to "we", "us" and "our" are to Bunnahabhain. References to "our Website" or "the Website" are to bunnahabhain.digitickets.co.uk.
Information collected and its use
The information we collect via the Website may include:
- Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
- In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
- Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
- Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
- Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
- Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.
We do not store any credit card details.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
- To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
- In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Cookie Policy
Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.
Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.
If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.
If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.
Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.
Cookie |
Name |
Expiration Time |
Purpose |
Shopping Basket |
PHPSESSID |
24 minutes |
This cookie is used to keep track of what items are in a user's shopping basket. |
Cookie Consent |
dtAnalyticsConsent |
1 year |
This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled. |
Google Analytics |
_ga |
2 years |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
_gid |
24 hours |
||
_gat_tracker-name |
1 minute |
||
Microsoft Clarity |
_clck |
1 year |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. |
_clsk |
1 year |
||
CLID |
1 year |
||
ANONCHK |
1 year |
||
MR |
1 year |
||
MUID |
1 year |
||
SM |
1 year |
||
New Relic |
__cfduid |
1 year |
This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. |
Your Rights
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Bunnahabhain
Bunnahabhain Distillery Distell Group Ltd. Port Askaig Isle of Islay
PA46 7RP
Other websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.
Our payments are processed using : Stripe (Checkout)
